You can track your order at any time by logging into the 'My Account' section of the site, selecting order history and clicking on the appropriate order. Please click on the tracking link which will take you to our courier's website where you can find out the status of your order. Your order's tracking number is also stated in your order confirmation email. Please click on the following link to go our courier's website where you can enter your tracking number to check the status of your order.
PROBLEMS WITH DELIVERY
If you are not in when our courier tries to deliver and they cannot find a safe location to leave the package, they will leave a card and then attempt to deliver 2 more times, usually on the following working days. To arrange a more convenient redelivery day, please follow the instructions on the card left by the courier.
USING AN ALTERNATIVE DELIVERY ADDRESS TO THE BILLING ADDRESS OF YOUR DEBIT/ CREDIT CARD
You can have your order delivered to a different address to the billing address of your debit/ credit card. You can enter the delivery address at checkout. Please ensure however that all details are correct before you checkout as amendments to your delivery details can not be made once your order has been placed
ORDERS REQUESTED TO BE LEFT IN A SAFE LOCATION
If you wish to have an order left in a secure, safe location you should contact us as soon as you have placed your order with your request. Sometimes this may not be possible, but please note that ANY ORDERS LEFT AS REQUESTED BY YOURSELF IN A SAFE LOCATION IS AT YOUR OWN RISK and Select will not be liable to compensate orders that are damaged or lost.
A working day is referred as Monday to Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Express delivery orders placed on Saturday, Sunday and Bank Holidays will be dispatched within the next 1-2 working days accordingly.